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Privacy Policy

 

This applies to www.jennyfermorart.com and www.jennyfermor.com

 

This website (both domain names point to the same website) acts as an online portfolio and art work sales for Jenny Fermor.

 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

Automatic collection of information

When you open the website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website,  pages of our website that you visit, the time spent on those pages, information you search for on the website, access times and dates, and other statistics. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the website. This statistical information is not otherwise aggregated in such a way that would identify any individual user of the system.

 

Use of ‘cookies’

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate the website.

 

We also use cookies to:

  • Help remember and process the items in the shopping cart.

  • Understand and save user’s preferences for future visits.

 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For more information, see All about cookies.

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You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings:

 

What happens if I turn off all cookies?

If you turn cookies off it will turn off some of the features of the site.

 

Collection of personal information

You can access and use our website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features on our website, you may be asked to provide certain personal information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, publish content, place an order, or fill any online forms on the website. When required, this information may include the following: - Personal details such as name, country of residence, etc. - Contact information such as email address, address, etc. - Any other materials you willingly submit to us such as articles, images, feedback, etc. Some of the information we collect is directly from you via the website. However, we may also collect personal information about you from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your personal information, but then you may not be able to take advantage of some of the features on the Website. Users who are uncertain about what information is mandatory are welcome to contact us.

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How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To improve our website in order to better serve you.

  • To allow us to respond to your customer service requests.

  • To quickly process your transactions.

  • To send periodic emails regarding your order or other products and services.

  • To follow up after correspondence (email or phone inquiries)

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

 

 

How do we protect your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of personal information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

 

All payment transactions are processed through a gateway provider (SumUp) and are not stored or processed on our servers.

 

How long do we keep your information?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically. Customer purchase records are kept for a minimum of 6 years to comply with legal requirements.

 

What rights do you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

Third-party links

Occasionally, we may include or offer third-party products or services on our website (such as links to a partner art gallery). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

We accept payments through SumUp. When processing payments, some of your data will be passed to SumUp, including information required to process or support the payment, such as the purchase total and billing information.

 

Google

We, use Google Analytics cookies to help us understand how visitors use the website. You can find out more about Google’s terms HERE

 

Privacy of children

We do not knowingly collect any personal information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through our website. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the website without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us through the website, please contact us. You must also be old enough to consent to the processing of your personal information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
 

Email Privacy
You can change or review your personal information by emailing us at fermorjenny@gmail.com or using the update option at the bottom of every email.

 

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions

      • Process orders and to send information and updates pertaining to orders.

      • Send you additional information related to your product and/or service

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

We agree to the following:

      • Not use false or misleading subjects or email addresses.

      • Identify the message as an advertisement in some reasonable way.

      • Include the physical address of our business or site headquarters.

      • Monitor third-party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly.

      • Allow users to unsubscribe by using the link at the bottom of each email.

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at fermorjenny@gmail.com. Or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at fermorjenny@gmail.com or send us mail to:

 

Jenny Fermor

Calle Toronga 27

Madrid 28043

Spain

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

 

Last Edited on 13/03/2023

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