RETURNS
I want you to be happy with your new artwork
I have taken great care to photograph and show my paintings as accurately as possible, in natural light. The image you see online may look slightly different due to variations between browsers, devices, and screen settings. Any slight variation between the image represented and the actual artwork is not deemed a fault and these small inconsistencies would not be a valid reason for return.
If you have any questions about a specific painting or would like to see more photos/videos please do contact me in advance.
What if my painting arrives and I don’t like it?
I want you to be 100% happy with your new painting so I offer fuss-free returns and exchanges. If an original painting is not as you expect, you have 14 days to contact me by email and request a refund, or if I can accommodate, an exchange.
Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned, I will refund your payment within 14 days.
What if my painting arrives damaged?
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days with photographs of the damage.
What about Overseas Returns?
At this time, I am unable to offer a refund or return on any product(s) sent outside of the UK.
